Service Type	Applies To	Fee (Per Passenger, Per Ticket)
Agent-Assisted Cancellations (within 24 hours of booking)	Economy / Business / First Class (Domestic & International)	Domestic: $50 International: $75 Cancellations & Refunds (after 24 hours)
	Air Economy	Air Business/First
Agent Assisted Cancellation w/Future Credit	Domestic - $50 International - $50	Domestic - $50 International - $50
Agent-Assisted Cancellation with Refund	Domestic - $100 International - $250	Domestic - $250 International - $250
Changes to Existing Bookings (Exchange Fees)
Exchange Requested Within 10 Days of New Travel Date	Domestic - $50 International - $50	Domestic - $100 International - $100
Exchange Requested Beyond 10 Days of New Travel Date	Domestic - $100 International - $250	Domestic - $250 International - $250
Changes to Existing Bookings (Exchange Fees)
	Air Economy	Air Business/Firs
Agent-Assisted Waiver Requests	Domestic - $50 International - $50	Domestic - $100 International - $100

Agent assistance fee for seeking a refund or airline credit for the following reasons

Death/Bereavement	Duplicate	Medical	Infant
Military	Name Change	No Show	Name Correction
Reinstate	Routing Changes	UNMR	Ticket Validity
Visa/Schengen Visa Issues

Additional Notes:

• All post-ticketing service fees apply per passenger, per ticket.

• Fees are charged in addition to any applicable airline penalties, fare differences, or government-imposed taxes.

• Our service and processing charges are non-refundable and subject to change at any time without prior notice.

• All refunds and credits are governed by the respective airline's fare rules, policies, and waiver approvals.

• Tickets are considered non-refundable unless stated otherwise or supported by a valid airline waiver.

• Passenger Types include: Adult, Child, Senior, Infant, Student, Military.

Special Service Assistance Covers

The following scenarios may involve additional processing time or document submission for refund/credit approvals:

• Name Misspelling – Name on ticket doesn’t match passport or official ID.

• Duplicate Tickets – Same itinerary booked more than once; proof of duplication required.

• Visa Denial – Requires official documentation from consulate/embassy.

• Medical or Bereavement – Requires valid proof for waivers or credits.

• No-Show or Denied Boarding – Documentation required to support the claim.

• Baggage Issues – Original tags and receipts may be needed.

• Routing Changes / Ticket Validity / Reinstatements / Infant Ticket Adjustments / UMNR Travel Assistance – All subject to airline discretion.